During my 20 year career in logistics, transportation and trade compliance, I have had to become smarter. I have kept up by reading and researching more. Google is my best friend. I do this because my clients and their supply chains are increasingly more sophisticated. A new generation of supply chain executives are looking for solutions to complex challenges brought on by globalization, new technology, limited resources and demand uncertainty. They are looking for smarter solutions to their supply chain.
ICECORP is excited to share Episode 46 of the "2 Babes Talk Supply Chain" Podcast!
Now that we're all used to the concept of the Internet of Things and the Big Data that it is creating, it's time to take a look at the latest digital trend that is transforming supply chain operations. Artificial Intelligence (AI) sounds futuristic, but it's real and it's here. Anybody who interacts with an online search engine, chat bot, or talks to their Android or Apple phone is using AI. AI is defined as "the science and engineering of making intelligent machines, especially intelligent computer programs". Likewise it is described as "the science of making computers do things that require intelligence when done by humans". And importantly, intelligence is defined as "the ability to adapt one's behaviour to fit new circumstances" that is, the ability to learn.While AI has been around for more than 60 years, it has only recently started to prove useful. Some of the current areas where AI is gaining traction include successfully understanding human speech, competing at a high level in strategic game systems (such as chess), self-driving cars, and interpreting complex data. 
In 2017 it's possible that your e-commerce orders of goods manufactured in smart factories will be fulfilled and delivered by an Uber freight service using autonomous vehicles or even drones. That one sentence contains four of the big trends for supply chain operations in 2017. Smart factories, Uber freight, drones and autonomous vehicles are some of the big trends that will be worth paying attention to as the New Year unfolds.
After passing the Lincoln tunnel, beyond the city limits, across the sea of swirly twirly gum drops and the seven levels of the Candy Cane forest, you arrive at Christmas town. The village is very busy at this time of year in preparation for the big event. There are thousands of elves making millions of presents for all the boys and girls of the whole world. At the centre of the town is Santa’s Workshop where Santa’s crack supply chain team are meeting to talk about the issues of the day.
Way back in the late 1990s a technology was developed that promised to reinvent supply chain management. The RFID (Radio Frequency Identification) tag was seen as the greatest supply chain innovation since the shipping container for its expected ability to improve inventory control and asset tracking throughout supply chains.
Author: Kendall Monteith, Marketing Coordinator- ICECORP Group
We are seeing it happen before our eyes, we are hearing about it in the workplace and we are definitely reading about it almost anywhere that allows publishing. Ecommerce giants are overthrowing the kings and queens of retail and they don’t have plans of heading out any time soon. With free exchanges and returns, the notion of not being able to try something on won’t even enter consumer’s thought processes.
What do online retailers have that tradition retailers don’t? It’s obvious. First, it is a matter of convenience. You can purchase almost anything in the comfort of your own home, without even having to get out of bed.
Imagine for a moment you are a distribution centre worker picking orders. It's a fast-paced, e-commerce fulfillment operation, and the pressure is on.
You work closely with a partner whose job it is to follow you around as you pick, only leaving your side when it's time to run the orders to the packing station. It's a harmonious relationship—your co-worker never whistles though his teeth, burps or bores you with tales of his cats.
Why is he so perfect? It's because he's a robot.
Chandra Samel, the Manager of Warehousing and Distribution, Eastern Canada for ICECORP, discusses the hard work she puts in to meet her clients’ needs. Coordinating shipments and moving goods between warehouses for ICECORP’s customers requires a strong team, hard work and the ability to work well under pressure.